Contact Me
MOB: +64 21 389 681 kim.payne@nztravelbrokers.co.nz 

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About Me

I have had a very rewarding and successful travel career, spanning over 23 years working for Tour Operators, Airlines, and large retail brands, winning numerous top seller awards in both London and NZ.

I know how confusing the internet can be, I can’t even book my own holidays without the search engines I have available in my work environment. I can only imagine how hard it is if you are not trained in what to look for. Why would you google how to fix your car instead of taking it to the mechanic? That is why I always suggest you use a professional. I am your professional.

I am easier to get hold of than an internet search engine, I am honest, reliable, and dedicated to one cause only, and that is to ensure you have the best possible holiday on a budget that works for you. I am so dedicated to my love of travel that many of my clients over the years are now very good friends.

I am independent, I will work around the times that suit you and yes that is also after hours and the weekend if that is what you need. If you are away, my phone & emails are still on.

From 6 star Las Vegas Hotels to camping under the stars in West Africa – I have been there. If I haven’t, I will know someone who has. I will find out what you want to know. I make a point of hunting down good restaurants, interesting & off the beaten track tours, and I am bound to know where you can hire a bike and where you can cycle! My bike is normally packed with me wherever I go.

  • Travel Highlights
  • Trans Mongolian, Rocky Mountaineer, and Swiss Winter Rail Travel
  • Cycling from Rwanda to Victoria Falls and then Sierre Leone to Ghana
  • Self Drive through California and Nevada on multiple occasions
  • Maharaja Palaces in India
  • 4 months backpacking in South America
  • Colombia!
  • War History in Sarajevo
  • Japan – cities, and countryside
  • Midnight Sun in Norway

I can’t wait to be your travel architect and design something truly memorable that you can talk about for years to come.

Why Use A Travel Broker?

  1. I have access to a huge range of travel specials and deals.
  2. I’m a one stop shop for all travel. Flights, cruises, tours, rental cars – I can book it all.
  3. I’m your travel troubleshooter. If you run into the unexpected, call me. I’ll get it sorted.
  4. I’ll come to you – I’m happy to meet you at a cafe or after hours to chat about your plans.
  5. I’m a local business, not an anonymous website or company based halfway around the world.

If you have any travel plans, or if you’d like a quote, please get in touch – I’m happy to help!

Travel Tips Travel Checklist

My Trips

KimPayne Placeholder
KimPayne
“

Kim is an outstanding travel agent. Professional and extremely knowledgeable she has managed to ensure we have always had the best of adventures whilst traveling outside of NZ.

Nothing is ever too much trouble and the thought and care that she puts into each itinerary is incredible. We have been fortunate to have had Kim planning our family holidays for over a decade now, and we will continue to seek her guidance and expertise when we travel in the future.

Thank you Kim for all that you have done to make our holidays so enjoyable, you are simply the best.

Denise
“

Kim has the all the skills you’d expect from someone who’s been in the business as long as she has been. In all the time I’ve been getting her to book flights and holidays for me, she has always gone way beyond what could be expected.

She never forgets to send reminders when a departure date is approaching and crucially she stays with you all the way til you get to your destination - checking in during the stopover and following up a few days after you’ve arrived to make sure everything is as expected.

I can’t recommend her highly enough.

Michelle
“

Kim combines experience and knowledge with caring. A rare find when planning your travel. She’s helped us get where we wanted to be on several occasions, providing all the options and information we needed. Some of this was during difficult times, and facing huge travel hurdles that she helped us navigate with such compassion. I highly recommend you use Kim for all your travel needs both national and international.

Jane - November 2021
“

Trip was great, Kim's recommendations were really useful and it all went seamlessly. I had quite a few different picks ups / cars / transfers and it all worked out really well.

Thanks Kim - I would definitely recommend you to anyone :)

“

The Intrepid Premium Japan was fantastic. Was challenging and very interesting. We walked about 90km, including many steps in railway stations saw amazing scenery and visited outstanding places. our tour guide Keni was outstanding, knowledgeable, thoughtful and fun. Kim organised our trip exceedingly well, everything went smoothly. Thanks.

“

Love love loved it! Room allocation was perfect thanks Kim! Food, service and excursions were incredible! We are now river-cruise monsters!!

Phillipa
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Loved all of our trip. Everything went like clockwork and we felt assured that there would be assistance at the end of the phone or via email if we needed it. Thank you for your expertise, advice and professionalism. We appreciated this hugely!

S&N, Auckland
“

All of Kim's suggestions and tips were spot on! We had a wonderful trip made all the easier by working with Kim who really understood our needs.

B, D & D
“

The trip included many transport changes and hotels. We are delighted it went without a hitch. We loved the East Coast of the USA. Kim was amazing in her attention to detail which was greatly appreciated

J & G
“

Wonderful support from Kim through numerous challenges- delays, rebooking and lost luggage. Thank you!

Sharon
“

Every detail was perfect. The app was most helpful and easy to use. Our experience exceeded all expectations and we are incredibly grateful.

D&R
“

We had a wonderful trip, made all the better with the flights and accommodation booked by Kim.

We were recommended by friends to use Kim and found her efficient, patient with our numerous requests and she also truely cares about the customer. We would recommend her anytime. Thanks Kim!

S & S
“

Always impressed with the service we receive from Kim. Organised and clear, always runs without a hitch.

Michelle
“

Kim has been the bombdiggerty my big trip to the UK has been stress free to organise and her insights and suggestions have made the trip even better.

B McBride
“

The entire trip and experience from booking onwards was excellent. Kim was amazing guiding me through everything cant recommend her highly enough.

M&C Auckland
“

I recommend Africa wholeheartedly. I think everyone who can get there should take the opportunity for a truly transformative experience.

B&L
“

We had an incredible trip!! Everything went smoothly , flights and seats were brilliant, Lisbon was amazing. You couldn’t have done a better job.

Thanks for fielding a million e mails from us! I told Mike off for asking you so many questions. You were outstanding in your organisation. The app worked well and the car booking went smoothly.

We loved the bike trip too. All in all a wonderful holiday thank you so much!!

K & M
“

Our trip has been fantastic. The travel app with our itinerary made it so easy to refer to in a hurry. Kim did a great job :)

R&J
“

Once again, Kim has come through with flying colours to salvage an unfortunate mishap on our trip and she worked her magic to get me home quickly and safely.

“

We had a trip of a lifetime! Thank you so much for all your help and support while we were away, all your thoughts and suggestions on what to do and see. Made a truly memorable trip for us, greatly appreciated xx

K&K Wellington

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