Guy Flynn

Managing Director

Guy Flynn is a Director of NZ Travel Brokers; he is actively involved in Broker Recruitment, Sales, Finance, Technology Solutions and overall Business Governance.

Based in Wellington, Guy has been involved in the travel & tourism industry since the late 80’s. After graduating with a Diploma in Hotel Management, he cemented his passion for the travel industry in his younger years travelling extensively to more than 50 countries over a 5 year period on his OE.

Guy’s career initiated in the hotel sector and progressed to Corporate Travel with Focus Travel, Synergi Travel, TQ3Navigant and Carlson Wagonlit Travel. During that time, he established his career with roles of consultancy, Sales Manager and Manager.

This was followed by the decision to partner with Steve Lee and establish NZ Travel Brokers in 2007. Since then his passion and drive has been to focus on all things ‘Travel Brokers’, aside from his family of course.

mobile: +64 274 811 412

email: guy.flynn@nztravelbrokers.co.nz

In Loving Memory

Steve Lee

Co-founder of NZ Travel Brokers, Steve was in the travel industry for 48 impactful years. Since his first travel role as a cadet at the Government Tourist Bureau, he had consultant and management roles with Dalgety Travel, Dalgety Crown Travel, Focus Travel, Synergi Travel, TQ3Navigant, and Carlson Wagonlit Travel, before founding NZ Travel Brokers in 2007 with Guy Flynn.

Steve Lee had an incredible impact on the travel industry, and the broker sector in particular, receiving a Lifetime Achievement Award from Air New Zealand at the 2015 National Travel Industry Awards.

NZ Travel Brokers work to build on Steve’s legacy after his passing in 2023.

Andrew Bowman

Independent Director

Andrew joined us as an independent director in early 2018. Based in Auckland, he is a director of BFT Management, his own consulting business that provides governance, advisory, management, mentoring and support services to the travel industry. Andrew is a Chartered Member of the New Zealand Institute of Directors, Director and Immediate Past President of the Travel Agents Association of New Zealand (TAANZ), Chair of the School Travel Collective, and Chair of the World Travel Agents Associations Alliance (WTAAA).

He has worked in the travel industry for 40 years, with experience in all aspects including retail, wholesale, brokers and corporate travel management.

mobile: +64 21 309 335

email: andrew.bowman@nztravelbrokers.co.nz

Kim Diamond

Operations Manager

Kim Diamond is the Operations Manager, based in Wellington. She has acquired an abundance of knowledge, experience and expertise across a broad scope of travel sectors since entering the travel industry in 1990.

Her industry journey has spanned from Passport Holidays – American Express (London) – Synergi Travel – TQ3Navigant – Carlson Wagonlit Travel – NZ Travel Brokers. Throughout her journey, her career has been guided from consultancy roles – Operations Manager – Business Process Analyst – Business Systems & Implementation Manager.

As Operations Manager, she performs a visionary role to optimise our operation. Her focus is to manage system & infrastructure performance, project manage business improvement initiatives; manage the Broker on-boarding process and all training and development requirements. Kim is indeed an asset to our team to ensure we are operating to an optimum level.

phone: 06 356 9988 (option 4)

mobile: +64 274 811 415

email: kim.diamond@nztravelbrokers.co.nz

Stewart Green

Commercial Manager

Stewart is the Commercial Manager based in Auckland and has been in the travel industry for nearly 40 years. He has held a variety of consulting, training, store management, and project management roles in retail, corporate, and wholesale with Thomas Cook, Travelex, GO Holidays, and Air New Zealand.

In 2010 he joined Air New Zealand to set up and oversee the Air New Zealand Holidays Travel Broker group. The majority of the Air New Zealand Holidays Brokers were merged into the NZTB group in July 2018. He has a Diploma in Business Management Level 5 and has been accredited to provide training for several mid office systems used in the Travel Industry.

As Commercial Manager his focus is on supplier relationships as well as managing all finance related tasks for the business.

phone: 06 356 9988 (option 2)

email: stewart.green@nztravelbrokers.co.nz

Sonya Ellingham

Finance & Administration Support

Sonya has been in the travel industry her entire working life which began in 1985.  She has worked in retail, corporate, and consolidation, but predominantly Sonya has focused on administration/finance where she comes to us after spending 20 years managing this division for First Travel Group.

Her main areas of focus in our Support Team are aligned with this vast experience, assisting Stewart in the finance and administration support area for our brokers.

Sonya is focused on providing you with her knowledge and exceptional customer service.  No question is too silly and no request too difficult.  If Sonya doesn’t know the answer she will find it out for you.

phone: 06 356 9988 (option 2)

email: sonya.ellingham@nztravelbrokers.co.nz

Rachael Rowe

Senior Travel Consultant & Broker Support

Rachael brings all the knowledge that naturally comes with an individual who has been dedicated to travel consulting for over 35 years. We are indeed privileged to have Rachael on our team.

Born and educated in the Manawatu, Rachael started her travel career in Taupo in 1988 before returning to Palmerston North in 1992 and joining Steve Lee back then at Focus Travel. During her lengthy time there and with NZ Travel Brokers, Rachael has demonstrated commitment beyond the norm and has undertaken a variety of important roles within these organisations. Her place on the NZTB Support team is varied from assisting brokers to find or fix solutions, airfares/reissues, working with suppliers, and most importantly being there for the travellers and Travel Brokers as a sounding block and support.

Her experience and passion for the travel industry and dedication to the NZTB Family and customer’s prove invaluable and complimentary to our success.

phone: 06 356 9988 (option 1)

email: rachael.rowe@nztravelbrokers.co.nz

Pip Fear

Training Support

Joining NZ Travel Brokers in 2015, Pip’s strong travel and training background will assist her greatly in the role of Training & Development Co-ordinator.

Having attained her Certificate in Travel in 1997, Pip then began her career in the Travel Industry.  She spent four years working for Rosenbluth International Travel, moving through the ranks from receptionist to senior consultant, followed by four years working for a corporate travel agency in London and travelling around Europe.

Returning to Auckland in 2005 she attained a role working for Travelport as a trainer.  After covering a maternity leave contract in this role for one year, she then moved to FCm travel as a team leader.  After 10 months in with FCm, Travelport came calling and it was back to working as a trainer – a role that she is very passionate about.

phone: 06 356 9988 (option 1)

email:  pip.fear@nztravelbrokers.co.nz

Annette Glass

Broker Support

Annette joined our support team in 2022 in the travel support area. She is based in Auckland and has over 20 years of experience in the travel industry.

Annette comes from a strong corporate background, having worked at American Express Travel, Business Travel International, and Business World Travel (now known as ATPI).

She has a great knowledge of GDS and airfares and is a strong new asset to the team!

phone: 06 356 9988 (option 1)

email:  annette.glass@nztravelbrokers.co.nz

Jessie Renton

Marketing Support

Jessie joined our Support Team based in Palmerston North in 2018. Having graduated from Massey University shortly before; specialising in media studies & marketing, her role focuses on all things marketing.

This includes all internal marketing/communications to our team of brokers, NZ Travel Brokers’ external marketing, and assisting brokers with any marketing efforts of their own.

These efforts include, but are not limited to, internal and external newsletters, social media content, print & digital assets, and form and website building/maintenance.

phone: 06 356 9988 (option 3)

email:  jessie.renton@nztravelbrokers.co.nz