As a full member of TAANZ, New Zealand Travel Brokers subscribes to consumer protection arrangements to ensure client funds are kept safe.

These include:

  1. All client funds are paid directly into and held in a trust account until remitted to suppliers.
  2. We meet strict accounting standards and our financial statements are independently audited by TAANZ quarterly
  3. We’re a part of the TAANZ bonding scheme and consumer fund

If a TAANZ member were to go out of business, the TAANZ consumer fund is there to claim for travel services that have been paid for, but not provided to the traveller. You can read more on the consumer fund, and the benefits of dealing with TAANZ members on the TAANZ website.

These arrangements are unique to TAANZ Travel Advisors. Travel agents who aren’t TAANZ members do not have these protections in place, and the customers of these travel agents aren’t covered.

Essentially, when you see the TAANZ or ATA tick, you’re covered by these consumer protection arrangements.

How do you know you’re in

safe hands?

Advice

Accredited Travel Advisors work for you, offering you a world of choice.

With years of experience, they have long standing relationships with a huge range of suppliers.

This means you’ll always get an unbiased recommendation that allows you to make decisions based on what works best for your needs and budget.

 

How do you know you’re getting

the best advice?

Expertise

Held to the highest industry standards, Accredited Travel Advisors are the best in the business.

All partners have the invaluable combination of formal training and real-work experience, meaning they can offer you firsthand insights as well as professional expert advice.

 

 

How do you know you’re dealing

with an expert?

Peace of Mind

Accredited Travel Advisors are committed to looking after you before departure and beyond.

Partners are bonded and must meet a strict set of financial standards that non-ATA partners do not.

And in the unlikely event that something goes wrong, they will do everything they can to get you moving again quickly, and with as little disruption as possible.