Contact Me
PH: +64 9 431 5899 MOB: +64 21 431 589 claudia.moir@nztravelbrokers.co.nz www.glutenfreetravel.co.nz www.mangawhaiadventures.co.nz

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Support Office:
TSB Bank Tower | Level 7
1-19 Fitzherbert Avenue
PO Box 842
Palmerston North 4410
DX PP82012
info@nztravelbrokers.co.nz

About Me

I am a Travel Broker based in Mangawhai, Northland and cover the Rodney, Kaipara and Bream Bay area and beyond.

 

See my new website www.mangawhaiadventures.co.nz for domestic travel packages.

If you are planning a trip away please give me a call or send me an email to discuss all your travel plans. I can meet you in the convenience of your own home or at my house or at a café, whatever is best for you!

I have moved to Mangawhai from Vienna, Austria in December 2002 and I have worked in the travel industry and in customer service for most of my working life. Back in Austria I studied Tourism and worked in a few different retail travel agencies selling everything from flights, hotels, rental cars and package tours.  I have always travelled a lot myself, I have been to most European countries, the USA, Cuba, Fiji and several times to New Zealand. More recently I have been to Samoa, Australia, Singapore, Indonesia, Thailand, back to Austria, USA, cruising in theSouth Pacific, Niue, Cook Islands and Fiji. On my last trip to Europe (2018) I have been to Italy, Croatia and Austria with a stopover in Tokyo and Hong Kong.

Here in New Zealand I have worked in customer service for a campervan rental company, as a Real Estate salesperson and I had my own tour company organizing tours around New Zealand, focusing on sustainable travel. My personal travel philosophy is: Travel with Respect. Respect for the environment and respect for the people and their culture.

I am passionate about travel and committed to giving you the best possible service. I would love the opportunity to discuss your travel plans with you and find you the best possible deals. Operating as a Travel Broker means I am a fully approved Travel Broker through TAANZ (Travel Agents Association of New Zealand) so you have the same security as with any other bonded Travel Agent. I am also a member of CLIA (Cruise Lines International Association – Australasia).

I can book your flights, hotels, transfers, rental cars, cruising, coach tours and travel insurance, all in the convenience of your own home. And I am available flexible hours and on the weekend. So why not, give me a call and see what I have to offer!

Claudia from NZ Travel Brokers has been arranging flights and hotels for Offshore Adventures fishing guides and clients for the last two seasons. In that time she has been outstanding in looking after our clients travel requirements.

Forward thinking, always contactable and great prices! Its give the crew at Offshore Adventures piece of mind knowing we are all looked after on a personal level.

Tony Orton & Bea Bagnall - Offshore Adventures

We were delighted with the service Claudia provided. She was able to find very competitive airfares for us, as well as helping us with all the itinerary details and arranging our Peugeot Eurolease contract. She went out of her way to deliver & pick up the documents we needed to sign, and was very efficient and communicative through the whole process. Through using Claudia we became aware of the value a travel agent can bring compared to booking online.

Malcolm & Pauline

My husband and I are sooo appreciative of Claudia’s efforts to get the money we paid for the deposit for our cruise refunded. We were resigned to the fact that we had to forego this deposit. You can imagine our elation when Claudia persued this for us, resulting in a promised refund!

We cannot speak highly enough of her outstanding service and have always had the utmost confidence in her.

Kristal and Shane

I have been doing a fair amount of travel lately with my family and for work.

I recently went to a conference in Cuba meeting my family in New York on the way back. We tried to book our tickets on the internet, it was a minefield, expensive and confusing. A friend put us onto Claudia. We loved dealing with her, she managed to get us good flights at competitive prices, booked our accommodation and generally gave us good sensible travel advice.

All documentation was professionally taken care of and presented. we did not have an ounce of trouble on the trip. Since then Claudia has handled our travel arrangements to Hong Kong and Cape Town, with the same trouble free, friendly, efficient service.

Daniel Tohill - Sustainable Habitats.

We were delighted with the service Claudia provided.

She was able to find very competitive airfares for us, as well as helping us with all the itinerary details and arranging our Peugeot Eurolease contract. She went out of her way to deliver & pick up the documents we needed to sign, and was very efficient and communicative through the whole process.

Through using Claudia we became aware of the value a travel agent can bring compared to booking online.

Malcolm & Pauline

We really recommend Claudia Moir!

Our recent 5 month trip around the world went without a hitch. It was very competitively priced with Travel Insurance, Itinerary, Flights, Cruise, Accommodation and Transfers all organized here in Mangawhai.

Joan & Greg Lawson

Claudia organized a trip to Canada that enabled me to combine visits to my son in Vancouver and my mother in New Brunswick.

The challenging part was booking my niece and nephew to return to NZ with me and then have them return with my sister from NZ to Canada. The flights were timely and seating arranged.

I am used to booking flights online, however, I will be contacting Claudia for any flights overseas in the future!!

Claudia took all the stress off my hands and allowed me to enjoy my holiday with family!!"

Maureen Perry

We are back home from our 7 week Europe trip. We had a fantastic time and everything was so well organised and went smoothly (like clockwork!). All our flights, transfers, the Peugeot, Singapore stopovers etc.

Particularly want to mention our 3 day Rome tour. We loved it, thank you so much for recommending this and encouraging us to go for it. Monograms were amazing and so was the hotel and our tour guides.

Again Claudia thank you very much for everything.

Denis and Anouk

"Just wanted to send you a big thank you for arranging our trip. We had a wonderful time! Return to Paradise is a beautiful spot and the staff were incredibly welcoming, helpful and friendly.

We were upgraded to a beachfront 'family' size fale which was a lovely surprise and I'm sure this had something to do with you and your contact. So many thanks - they were beautiful rooms and stepping out onto the beach and down to the sea was fantastic!

Looking forward to contacting you for our next trip!"

Helen and Ken

“Claudia went over and above. She is prompt at answering questions and extremely thorough. She spent extra time to get us the best deals and I have already recommended her to others and we will be working with her again at another time. Thanks so much Claudia!”

Chris

Claudia has been my travel broker for at least 6 years and I have recommended her to both family and friends. She has helped us find the most amazing deals and upgrades. Her response time is truly outstanding.

We had booked our dream holiday through Claudia but unfortunately, Covid19 bought that to a sad end. She managed to get us refunds on all our flights and accommodation. I can't even imagine how stressful it would have been if I had to deal with all this on my own.

She was totally amazing and I would absolutely recommend her.

Mary

We have found Claudia to be a wonderful travel agent, by going the extra mile for us. The advice that she has given us has been wonderful.

We will always use Claudia for all our travel arrangements

A BIG thank you, Claudia.

Sandra

I travel substantially overseas on complex trips which require a high amount of organisation and detail to achieve the outcome.

Dealing with Claudia over a number of years has reduced the stress of dealing with multiple airlines, hotels and transfers that sometimes become a nightmare to manage.

Claudia takes what I need as an outcome and delivers a well worked plan as to how to achieve it with an eye on costs as well as time. Claudia gives me the confidence to leave the planning in her hands and just focus on the reason for the trip.

It’s the personal touch that goes with the detail that sets Claudia apart from the rest.

Peter

I'm so grateful for all your work.

I tell EVERYONE now that I'd never do it without an agent - many people are realising that through trying to get refunds alone.

Quite a few of our patients are your clients and we're all so grateful.

Jacquelyn

Awards

  • NZ Travel Brokers Honours Club (2019)
  • NZ Travel Brokers The Challengers Award (2016)
  • Business Growth Award (2015)
  • Croatia Times Travel – Top Selling Broker 2018
  • QBE Broker of the Year – Placed 3rd (2014)
  • Lifestyle Holidays Rookie of the Year Award 2013

Why Use A Travel Broker?

  1. I have access to a huge range of travel specials and deals.
  2. I’m a one stop shop for all travel. Flights, cruises, tours, rental cars – I can book it all.
  3. I’m your travel troubleshooter. If you run into the unexpected, call me. I’ll get it sorted.
  4. I’ll come to you – I’m happy to meet you at a cafe or after hours to chat about your plans.
  5. I’m a local business, not an anonymous website or company based halfway around the world.

If you have any travel plans, or if you’d like a quote, please get in touch – I’m happy to help!

My Trips


ClaudiaMoir

Qualifications

Recommendations

I have a close working relationship with another local Mangawhai Business called “Offshore Adventures”.

Tony and Bea do an amazing job organising and guiding overseas fishing trips. If you are keen on fishing, check out their website www.offshoreadventures.net