I have been a Travel Consultant now in Timaru for 27 years, taking the leap 8 years ago to become an Independent Travel broker with NZ Travel Brokers and it has been the best move I have ever made.
I have a fantastic office based at home with its own separate entrance, parking is right at the door! The great part is the flexibility for you to come to my office or I can meet you without interruptions and most importantly, confidentiality.
I am proud to say I have a very large client base now not only in Timaru but nationwide, who over the years I have formed a very trusting relationship with. The majority of my clients are repeats, word of mouth and referrals which is fantastic!
I pride myself on my customer service and expertise. Over the years I have built excellent contacts with our NZ based wholesalers which is where we have our competitive buying power as well as my own contacts all over the world to enable me to get the best deal for you.
I have won a copious amount of prestigious industry awards over the years. This is a testament to the fact that customer service is paramount and the recipe for my success. I am TAANZ bonded and NZQA Qualified Level 4 for your peace of mind.
I have been fortunate to have travelled extensively, my most recent trips have been to the USA, including Memphis, Nashville and Houston. I have also travelled to London and Paris for a refresher trip with Globus Tours, as well as Fiji. I am heading off to India in November this year and have a trip planned back to Vietnam in May next year, followed by New York in Aug 2019.
I just wanted to email and say thank-you so much for all your amazing work on getting our trip together for us. We had an incredible time and everything run so smoothly we didn't have any stress at all. The trip type was perfect for us I'm so happy with how it went it was definitely one of my best trips ever! I didn't have to pay a departure tax at Kathmandu airport and neither did anyone else so that was ideal! Thanks again and we'll be sure to be in touch when we decide on our next adventure.Meg
Thank you so much for organising another great holiday, everything seemed so easy to organise and you were excellent to deal with, we look forward to organising Another holiday with you soon, we are telling all our friends about your wonderful service.David and Helen
Dear Nicola, Happy New Year - I hope that 2016 will be a good year for you. Many thanks for arranging everything for us. Everything went according to plan & we had a marvellous time. Emma & I loved Madrid, the hotel was excellent & very central. Thank-you.Anne
we are very happy with the tour Maria has found and are all good to continue on. We were very lucky to have met Maria at the lakes over new year. She has been really outstanding in organising this tour and working with us. We will be recommending to all our friends. We really appreciate her efforts and time taken to listen to usRED
...Recently we were on a two month European holiday, a close relative died back in N.Z. & we had to return immediately, we rang our broker in N.Z. from U.K., within ½ hour, yes 30 minutes, she rang back with all return travel arrangements in place & they ran without a hitch. As a complication, we’d already booked another trip next year, it involved the partner & the person who’d died, the travel arrangements were different for all of the people involved; because of the death they all had to be changed. Again all accomplished with no fuss, absolute efficiency, sympathy & friendliness. We’ve shouted her praises from the rooftops to all our friends & acquaintances, plus anyone who is contemplating travel, so now we’re informing you of how good she is, the name of this paragon is Nicola Sorenson. As long as we’re travelling & she’s working in the industry we’ll use her & continue to recommend her. We hope there is some recognition you give for service, because Nicola certainly deserves it.Stephen & Barbara Finney
Our trip has almost come to a close with just two nights in Amsterdam. It has been a long seven weeks, so I'm almost looking forward to coming back home to winter. (How sad is that!). The trip has been fantastic and Trafalgar really good in their 'well-oiled' organisation. The trip to the UK and then on to Europe is something I never thought I would be doing. Now it's heading back to reality. Thank you for the hard work you have had to do so that it was possible.A Happy Traveller
Nicola made my trip to California so easy, nothing was a problem for her and everything was taken care of for me..I couldn't of done it without her and would now only ever book travel through her and recommend anyone else to do the same.Darlene Riggs – Timaru
Many many thanks to Nicola.
Dear Nic, We can't say thank-you enough for all your help and support when my Mum took sick. You went beyond your work time and always there with anything we asked of you. The visit with food within hours of my return was very much appreciated, so thoughtful. You are a great travel broker and we would happily recommend your service to anyone.
My husband and I have had the pleasure of using Nicola as our travel agent. Nicola is diligent, thorough and professional. Her knowledge and expertise of the travel industry has been invaluable to us.
She has always been on top of everything from the moment we presented her with our travel ideas. Nicola is lots of fun, energetic and easy to work with. Nothing’s a problem!
Working with us on our American travels, Nicola helped make our trip memorable and hassle free. Everything ran like clockwork.
For two novice travellers, a little nervous about an overseas experience, having the confidence in Nicola’s expertise was a god send.
We will never go on another travel adventure again without using Nicola at NZ Travel Brokers!!Adrian and Stephanie Olsen
CHINA - what an amazing Country to visit with Wendy Wu Tours.
From the time we arrived in Shanghai until our departure from Beijing, we were looked after 24/7 in every way possible. The Hotels we stayed in were excellent and the food was absolutely amazing. Our Chinese Tour Guide spoke excellent English with a great sense of humour and along with 16 other travellers from OZ and the UK, we were one happy family!!
We cannot speak too highly enough of Wendy Wu Tours.
Lastly, but not least, thanks to our special Travel Broker Nicola for your guidance and help.Janet & Joe Young
Top marks for Total Holiday Options :-)
Accommodation spotless and comfortable
Private driver very pleasant and professional, vehicle looked like new
Food exceptional and plentiful
Highlight was the tour through Cochin with guide Dominic. His knowledge, humble personality and sense of humour made for an unforgettable day.
We spotted very few tourists during our 10 days which made it feel very real and indian. Only exception would be the houseboats where it gets a bit touristy, but it doesn’t last long and then we were cruising along on our private boat.
Traffic is not for the fainthearted, it’s a small miracle we survived! We had so many amazing experiences and adventures that I could go on and on but I won’t bore you with the details. Long story short, I can thoroughly recommend this trip. Best money we’ve ever spent.Maria
Just a quick note to say what a great time we had on our cruise, it was exactly how you explained and all the little suggestions you made definitely made our trip go ever so smooth.Jill
Thanks so much Nicola for booking and wonderful Europe trip.
We enjoyed every minute and all the connections and flights worked so well.
All the tips and advice you gave us was so helpful and we have already been recommending your services as the best Travel agent we have used!
The Singapore stop over holiday package is well worth doing with many fun activities and even food included.
The Costsaver European Discoverer trip was amazing and we think the best way to see all the main sights in one trip.Liz
"Just a quick message to say thank you so so much for planning such a special holiday for us!
We had an absolute blast and such a memorable first family holiday.
The resort was perfect for us, I'm so pleased we stayed there and didn't move places.
I'm already planning the next holiday so we will be in touch!"Beth
"I wanted to let you know what a fabulous trip we had it was fantastic thanks so much for all your help and advice, we really appreciated everything you did for us."Kevin and Terrye
"You have done it again Nicola !! Another trouble free trip to the Northern Hemisphere. The highlight this time being the ten days in Alaska with Grand American Adventures. A wonderful, memorable experience. 'Til next time."Marilyn
"Thanks again for organising such a trip for us! Gosh it was just FANTASTIC!! Our ports of call were amazing, the history there is just astounding. We thoroughly enjoyed every moment!!"
"We had a wonderful time and everything went smoothly .. in fact we didn't really have any issues along the way. The accommodation you booked us was great - london - great location able to walk lots of places and so close to the tube for all the other stuff. dublin perfect location... rather a flash affair there. Loved the Singapore place at the end too!!
Don't think I will ever travel cattle class again .... premium economy was so much better.... although I aspire to business class."Jane
Since we retired to Timaru 12 years ago we have used Nicola Sorenson as our travel agent on several occasions.
She was recommended to us by acquaintances and we have never been disappointed.
We have found she has an excellent knowledge of the world wide travel industry and she can be trusted with good advice about best travel options suited to particular clients' needs.
She also has the ability resolve without complication or fuss any travel related issues which may arise from time to time.
Nicola has a lovely, friendly yet no nonsense disposition.
We have no hesitation in recommending her for your future travel needs.Mark and Trish
Nicola has been our travel agent for a long time. Early on she took the time & effort to get to know us, our likes, dislikes, and preferences, so from then on she was able to help us choose and book us on the sort of travel she knew would suit us.
She has always managed to combine friendliness with efficiency and has used her knowledge & skills to make all our travel enjoyable & trouble-free. Yet when trouble did occur - a family death in NZ when we were touring in the UK - one 'phone call to Nicola, 1/2 an hour later she rang back, our immediate return to NZ organised!
We have recommended Nicola to many people, they have now become regular clients of hers.
We find the personal service Nicola provides us exceptional & have no hesitation whatsoever giving her this testimonial.Barb & Steve
Why Use A Travel Broker?
- I have access to a huge range of travel specials and deals.
- I’m a one stop shop for all travel. Flights, cruises, tours, rental cars – I can book it all.
- I’m your travel troubleshooter. If you run into the unexpected, call me. I’ll get it sorted.
- I’ll come to you – I’m happy to meet you at a cafe or after hours to chat about your plans.
- I’m a local business, not an anonymous website or company based halfway around the world.
If you have any travel plans, or if you’d like a quote, please get in touch – I’m happy to help!
Nicola Sorenson an independent affiliate of NZ Travel Brokers – A Virtuoso Member.
- NZ Travel Brokers Top 10 – Placed 3rd (2018), Placed 4th (2019)
- NZ Travel Brokers Cruise Broker of the Year 2108 (Placed 3rd)
- Expedia Top Sales 2018
- NZ Travel Brokers Broker Team of the Year – Placed 2nd (2017)
- Travelport Good Sorts Award (2017)
- Top Seller for Expedia (2017)
- Finalist CLIA Broker of the Year – New Zealand (2016)
- Top Sales for Go Holidays (2016, 2017)
- Top Sales for Travel Corporation (2016, 2017)
- Top Seller for Kiwi Holiday Cover (2016, 2017)
- Largest Growth for Expedia (2016)
- Top Seller for Lufthansa – Placed 2nd (2016)
- Broker of the Year Finalist – Australasia Cruise Industry Awards (2015)
- NZ Travel Brokers Rookie of the Year Award (2011)
- Top Achiever for Expedia Sales (2011)
- Top Achiever for GO Holidays Sales (2014)
- Top Achiever for Rail Plus Sales (2014)
- NZ Travel Brokers Top 10 – Placed 3rd (2011), 2nd (2012), 6th (2013), 5th (2014 & 2015), 4th (2016)
- Top Sales Trafalgar Tours (2015)
- NZ Travel Brokers Marketer of the Year Award (2014)
- Lifestyle Holidays Broker of the Year – Placed 5th (2012)